I had the exact same experience at the store in Lahaina Hi. In addition, I had a very bad allergic reaction on the first day. I tried to call the sales women but she did not pick up or return my call. I went back to the store the next day and she said she could not stop the shipment that I had to talk to their manager in the US (Benjamin). I spoke with him, but he said there was nothing he could do either. They delayed everything so that the shipment left the warehouse and thus making a refund impossible. I refused the shipment but they are still holding my money hostage. People should RUN from these salespeople they are deceptive and they have no moral compass.
