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dh333

SG
Registration date: Dec 23, 2015
0 helpful votes

dh333’s comments

Dec 23, 2015
12:02 am EST
bought L shape component sofa with 3 pieces. Order was made almost 2 months in advance of delivery date and paid in full. Few days before delivery date no news from them to confirm timing or anything. We have to call up the sales person ourselves after hard time contacting her. Finally said it will be delayed by 4 days. Bad attitude and not a single word of apology. Yesterday the sofa arrive but missing one cushion and an ENTIRE component. 3 piece sofa become 2 piece. Call the sales person again bad attitude. No apologies even tried to reason it's correct! After much pursuing from us finally they admit the sofa is wrong. Try to reach them again today to settle the missing pieces but as usual can't get anyone on their phones or mobile. Extremely poor experience. DO NOT BUY FROM THEM