Same here, and their "appraisal" of $300 is about one-FIFTH of damages as appraised by my dealer's body shop. I am told by three body shops that they have NEVER seen Fred Loya Insurance pay a claim !
The only recourse options are 1) file with your insurance and have them collect from Fred Loya (meaning you will be out of pocket for the deductible) or 2) to file suit yourself.
I am electing to file suit in Small Claims Court ("JP Court"). Cases may be filed there for amounts owed up to $10, 000.00 -- and you DO NOT need a lawyer.
If enough of us file suits against Fred Loya AND file complaints with the State Board of Insurance AND file complaints with the Texas Attorney General AND file complaints with our local TV stations and newspapers, we should be able to make life quite difficult for these crooks.
Typical ! Fred Loya accepts only 90% liability after their insured forced me out of my lane and hit me when most of my car was on the shoulder ! Then they offered only 90% of $300.00 (their estimate) for almost $1500.00 in damages to my vehicle.
THESE GUYS ARE CROOKS !
File a complaint with the State Board of Insurance, the Attorney General, local TV and newspapers -- and SUE the pants off of Fred Loya.
Even the Texas Department of Insurance cannot seem to get them to pay claims. Loya has more complaints than anyone !
If you got a check, it was for far less than a REPUTABLE shop will repair the car. They sent me $275. My damages were almost $1500 by estimate of a REAL and highly regarded body shop. Add 7 days of car rental at $35 per day, and you can see just how sorry their "offer" actually was.
Why can we not get theese CROOKS shut down ?
