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Shelley

Eden Mills, US
Registration date: May 29, 2009
0 helpful votes

Shelley’s comments

May 29, 2009
2:07 pm EDT
I have tried to get the high speed internet for two months now. Fairpoint has disconnected my phone over and over again since Jan. 1 of this year. I call them, talk to someone and they guarantee me that everything will be taken care of and that we will have the internet within ten days and NOTHING! I start the whole thing over again. They tell me that my phone status is still disconnected. I have people trying to get hold of me and all they get is that my phone has been disconnected. I am so sick and tired of Fairpoint. I rarely had problems with Verizon and if I did they took right care of it. Why can't these people do the same darn thing. If they can't handle the job then they need to admit it and let someone who can step in and take over! I have been without phone service more since Fairpoint took over than I have been with it. I AM SICK AND TIRED OF FAIRPOINT! THEY NEED TO GET IT TOGETHER OR GET OUT! bumma J