I ordered a frame which cost me $380 and they send me an empty case. I request a return and send me the frame. They received the item and said that I take out the frame and send an empty case back to them. I said that was what I received. And they keep saying I didn't return the frame. I contact my bank to dispute this transaction and 2 months later. They charged my card again for the same amount. And this month they charged me one more time. All without my authorization. I have to replace my credit card and dispute these two transaction again. I really hope some law enforcement department could investigate this FRAUD company!