Barbora,
To begin with, I'd like to apologise on behalf of Burlingtons Boutique for the issue that you have been experiencing in regards to your refund, and we are deeply saddened that you have felt the need to approach this website.
Unfortunately, due to the account being international, it would appear we did have difficulties in processing this, however this has now been rectified and your refund is in the hands of the bank being transferred to you.
Once again, we are very sorry for the inconvenience, we are doing everything we can to help resolve this issue immediately.
Kind Regards
Burlingtons Boutique, Customer Solutions
Yesim, Firstly we would like to apologise for the inconvenience caused to you, and we would like to resolve this issue for you immediately. A manager from Burlingtons Boutique will be calling you today to resolve this for you. Apologies once again.
Regards
