I my mileage has also been cancelled because I have received Aeroplan notice which was sent by standard air mail. It obviously got lost therefore I didn't realise the mileage being expiry soon.
Now I want to raise my complaint to the Aeroplan, no one in his Service Center could divert my email nor to tell me to whom shall I address.
I would like to know any one can tell me what's my next move to raise my complaint?