I contacted AAMCO transmissions because they advertised free diagnostic test. I had my towed in for the test and had to decline the service due to limited funds. I informed the person that performed the test that I was declining the service and will have the tow truck pick up my vehicle the following day.The following day I arrived at the shop before the tow truck driver arrived but I did not inspect my vehicle because I did not think that I needed to. When the tow truck arrived this is when I saw my vehicle in the back behind the gate with the hood open and I brought it to the attention of one of the employees. He said that the tow truck driver could close it. I thought to myself why was it the job of the driver to close the hood and not the employee. The driver closed the hood and proceeded to load my vehicle onto the flat bed. Once we arrived at my home and the driver unloaded the vehicle I noticed that the driver's window was down and wanted to roll it up before it rains. I got inside my vehicle and could not believe that my vehicle was not returned to its original condition but parts and wires were all of over the place. I contacted the shop and spoke with the person that performed the test to let him know that I cannot roll up my window because parts and wires were all over the place which prevented my vehicle from turning on. He said that they got really busy and that he will send someone to my home. I waited 3 hours before I called the shop again and spoke with the same person and he said that they were really busy and he will send someone shortly. This time someone did arrive 30 minutes later to place the wire and parts that were on my seat and floor back in position. Also, I asked for a vehicle repair quote but received a multi-point inspection with illegible writing on it and two costs. The clerk or secretary that was at the desk asked the person that did the diagnostic test what was the results of the test and he told her that the fuse planed was bad. At that point she wrote it on the sheet and circled the repair costs.
