Although I have been behind on my vehicle loan before and have had many of the same problems with NFCU, I am now current. My biggest problem with NFCU is that now that I have a good job I am trying to pay off my car loan as quickly as possible. Now, I'm no banking expert, I'm just a welder. But as I understand, if you put extra money to your loan and specify that it is to go to the principal only, thats where its suppose to go and not only lower your payment but the overall balance of the loan. I have recently started doing this, this was my third time putting extra money towards my vehicle loan, and I have gotten 3 different answers. The first one we argued for little bit and they said oh yes you can do that. The second time we argued about it with a different lady and she said you have to satisfy the interest first since interest is calculated daily from the last time I made a payment, it sucked but she did say that the rest would go towards the principal. The interest should have only been about $11 and they took out more for the interest. Then the third time I had to argue with them again but this time they told me the truth and said that NFCU will not allow you to put money towards the principal only even if you've already satisfied the interest. They will only count it as early payments. When I told them that they are the only bank I've heard of doing that she just smiled and said yes. So you can't even get ahead on your loan, they will still make sure they get their money. They literally screw you out of money and will straight up lie to your face. I told her that after I pay off the car and the credit card I am closing my accounts and will never do business with them again. She just said "I'm sorry you feel that way". I hate NFCU and will also be closing all my accounts with them.
