Hi,
I am having LG freeze and faced problem of extra cooling. Everything gets freezed like ice in my freeze :). Finally I have complained about it to LG customer service. After a week, received a call from one technician and asked me that he wants to visit my place. I requested him to come on saturday. He said OK. After that around two saturday passed and nobody called me and I called to customer care and remind them for complain and talked with Some seniors.After that i received a call from technician and asked me to log new complaing as old complain is closed as they need to resolve the request in some specific time. I again logged complain and called him and he said he can not come today he said he will come on monday. I requested him to visit in saturday as i am available on sat. at my home.He said i will try. Finally nobody has come. Again I talked with some superior of LG but could not get any help.In sort i logged a complain on 11th May 09 and today is 23 May 09. Nobody has visited at my home and resolve my problem.
I really want to replace my all LG appliance with some other company. Really its so poor service of LG India
Brijrajsinh Jhala
