I agree with most of the people i bought a Kor pro set for @$350. hardly used the straightner because didnt really straighten my hair, and less than a year later it stops heating up!. went back to BAYBROOK MALL and of course was told i had to pay $29.99 to return just the straightner or $50 to return the whole set! I was soo damn pissed when i heard that im like after all that damn money i spent i still have to pay to exchange! i told her she should tell customers that when they first buy and of course she said she does.. and it was the manager that sold it to me and I went back and she was still there so i told her she never told me that amd she had just finished curling someones hair and of course she did not tell that customer about the fee either!..whatever. But since theres 1 year free returning warranty i can ship back myself and only pay a small shipping fee. i live in Houston tx and theres a kor warehouse here and they said i can just go drop it off but they will ship me the new one FREE... after the first year is when we have to pay the 29.99... i still think its ridiculous!
