I have been back and forth to this location multiple times because they are rude an incompetent. I was misinformed the first time about what frames I could select. I picked the best choice out of all the horrible choices. After getting the glasses I realized the lenses were too narrow to wear all day everyday. I went back in to exchange an the girl wanted me to buy a second pair instead. She showed me the expensive frames an when I tried to look at other options she would make faces an tell me I should keep what I have. I called customer service an they said the manager would like to help me out. Another 410$ later I come to find out these frames can't desuct the 80$ credit insurance pays because they are close out. I questioned if my insurance company was going to be billed for glasses I returned. Their answer I could pick a second pair of glasses for free. No they are not for free my insurance paid for them an if I didn't say anything they were going to pocket that money.
