Better start filing your complaint.. Better Business Bureau has a C- rating for this company.
You can't seem to get rate locks in writing.. even when you are n their offices. Anything a CSR says to you you need to have an e-Mail to CONFIRM it in WRITING.
Thats what I have learned about dealing with this company.
I was going to ask if you had to pay another Application fee.. looks like others have asked the same question. My bank doesn't charge an application fee.
