David's Bridal is AWFUL! I ordered my dress the beginning of January. Picked it up in March (why it took that long, we will never know lol) I scheduled an alterations appointment for March 23. I was quoted a 6 week wait. However, I went in anyway and had the dressed pinned for hemming and bustling.
But here is where the madness starts, I went to pick it up on May 13 and the hem was extremely crooked (like 1/2 inch difference between right and left side crooked) and their was a huge spot on the front of the dress that hadn't been there when I dropped off the dress.
When I pointed this out to the alterations she argued with me. In fact, she would not admit to it until my sister got down on the floor and specifically pointed it out.
So yea, the customer service is awful, the management is unprofessional, and the store just plain blows. Don't buy your dresses here!
