Menu
Write a review
File a complaint
Disgruntled in Dumont profile
Send message Copy link

Disgruntled in Dumont

Dumnt, US
Registration date: Nov 03, 2014
0 helpful votes

Disgruntled in Dumont’s comments

Purchased a leather sofa "on clearance" at $700. The frame from left to right, sags
or is broken in the middle. The sofa is JUST two years old - purchased 10/31/2012 - and I live alone! How much abuse could one adult that works full-time put on a sofa? Called Customer Service - Oh, because I purchased on clearance, there is NO WARRANTY. This is absolute stupidity - are they inferring that it is disposable as a piece of garbage because it is in their clearance department? Why don't they call it the "Broken Junk" department?
The frame of the sofa touches the floor at midpoint of the sofa - it is suspended above the two feet (or actually 4 feet) the rest of the sofa. This is a piece of garbage - the brand is ELBA. Why would a store continue to sell such substandard quality - and then scold you for "purchasing in the clearance department" - as though I bought something from a garage sale. This is NOT acceptable.