They did this to me as well!
When my 1 year term was up I tried to cancel with them over the phone. Although they said they would cancel they never did. When I was re-billed for $250 for the next year I called them up and was told that I never canceled and had to do it online they also told me that they would not refund my money. In effect they have stolen $250 from me. I have spoken to 2 managers who all simply say that they will not refund this money.
NEVER USE MyHosting.com. They are greedy and a scam.
Here is there response
Good afternoon Steven,
Thank you for your patience. The manager has decided that no refund will be granted as the renewal order is outside of our 30 day money back guarantee policy. A credit has been applied to the account which can be used towards future services. Our acceptable use policy outlined the refund policy during the signup process; there will be no exceptions made.
Please let us know if we can be of further assistance. We can be reached 24/7 at [protected] or via live chat from our website (http://myhosting.com/).
Kind Regards,
Kimberley
