The complaint has been investigated and resolved to the customer’s satisfaction.
I reserved a car from thrifty car rental online.
When I arrived at the desk, they informed me that I needed to put a 1, 000 dollar deposit on a vehicle with a master card gold card. Something most people do not have.
They then proceeded to say I had to buy insurance, of which 1, 100 euro was charged to my credit card! It supposed to cover the cost of the...