I bought my wife a bracelet, didn't last 6months and broke. Took in and they repaired it. It broke3 more times. I went to take it back, they said I would have to upgrade to something of greater value. So, I bought a gold diamond bracelet had it less than a year and it broke. Had them repair it, didn't last a week and broke again. Went into the store to return it. They said that I would have to purchase something of equal value. The manager talked to the corporate office and they told him I could buy any pieces in the store to add up to the purchase amount. Went today, that manager wasn't ther, when they called corporate found out if I didn't purchase diamonds I would lose 150.00. I am contacting corporate office myself. Not right! Also bought a diamond ring, had it less than a year. Took in for inspection they found a couple diamonds missing. After 2 weeks I had to contact them on the status. Found out the ring I had bought about 6 months was no longer available. They woul not refund me, I had to purchase different jewelry. Do not recommend thi place to anyone! They are rip offs and customers after they purchase do not come first!