Common sense says if you are going to make a substantial purchase that needs installation in your house, you make arrangements with a local professional plumber who may need to prescribe a pre-filtration system to keep from plugging up the system with sludge, silt and minerals. Had Kim done some homework, he would have saved himself a lot of trouble and may not have had to deal with pompous ###! Nor they dealing with a naive customer.
By the way, I took a sample of 2.5- 2.7 ppm chlorinated water that 20 minutes before had been through the 10, 000 gallon ($200) filter to my water department and watched the Spectronic 20 spectrophotometer as they set the zero and 100% calibration for Chlorine, then watched as the sample was run and the needle on the mirrored scale rested just above zero which meant only trace chlorine. It was funny that both techs almost collided their heads as they watched the needle fall.
Top management (Gouldd) was the cause of the company's collapse as Equinox. His bully tactics and greed was exemplified in his refusal in seminars to give refunds left many members to make their own refund rules. Gouldd and his brother Gould are gone, but good products still remain. Don't know about Cloutier at all. But I can say the Stain Remover removed most of grease stains in a house that nothing else touched in a carpeted first floor that included a bedroom, living room and kitchen (YES Kitchen!) with its 4 foot diameter dark stain just below the oven/broiler (try that with other non-toxic cleaners). Then the Liquid Mineral Complex boosted my energy allowing me to gut the grass in my 100'X 70' yard in a mere 19 minutes. Respiratory Support turned a deep chest congestion into easy breathing before I could drive half the 35 turnpike miles to work. These are just highlights as I placed an order!
