So I received a bill at the end of July for my June water, trash, and sewer bill. I am moving out at the end of this month. On August 5th I received my final bill to cover July and the rest of August. It was also showing the Previous bill that I already sent in payment for. It stated that if NWP receives after the closing date, the company will throw out my check. Ok, but they sent me this final bill stating this after I sent in payment know that the june payment was due August 11th. Coming to find out, the company received my payment for June on August 5th but since my account was closed as of August 1st (again, I didn't know when I sent out my payment), they didnt process. So now I have to pay again, and if I don't they will call the attorney. While writing a check would be the simple thing to do just to oay it in the office, they closed my account prior to notifying me and after I sent in the check. I didn't receive notification until August 5. The same day the company received and threw out my check. Not right..
