My issue with PHH is that in 2008 we went through the loan modification process. Sincec then, every November they stop cashing checks and entering them as received. Then by february they are foreclosing on us. Which at that time i have to wait for them to return, at the same time the last 4 payments they "never received", along with $3000 lawyer fees. I started tracking payments in 2012. When they tried to foreclose, that day, i contacted their attorney about it before they even had documentation to start the process. They didn't want to talk to me without them being notified I was In foreclosure. I said ok, but to let you know they are in the wrong, i will send you the backup payments i saved to cover this, along with proof of my cashiers checks, overnight delivery receipt from the post office along with the name of the person that signed for each one. They had my info in their hands the next day before their clients paperwork. A week later i got the now 4 months overpayment back along with the attorney dropped their portion of the fees, $2000. I still had to pay the PHH fees. 2 months later they suddenly said we were short in escrow, resulting in our monthly payments going up almost $200 a month. The amount they claimed we were short was dollar for dollar what the attorney dropped. Our Insurance and taxes had not chaNged And our escrow balance is running the same month for month as previous years corresponding months. But the interest paid is significantly higher, even noticed by our tax preparer. After the increase we switched insurance that was $90 cheaper a month. but our payments still never changed. Escrow still on track. Principal still running the same. Interest increased again. So it appears they are pocketing any changes since the drop from .8 percent to 5 from our modification. This year, they were not able to force forclosure on us as I am sure they got wordscfrom the attorney about the documentation of them holding payments when i had proof they had them. Instead, i now receive up to 3 calls a day from them, no messages left, starting 5 days before the month, every day till the 10th. Then they start leaving messages and mail out an intent to foreclose. Our payment does not even need to be in till the 16. We already have an attorney i turn monthly receipts of cashiers check and post office overnight mail receipts to. he is just watching and desperately waiting for them to send the letter that they have started foreclosure processing. He said this is a known tactic lendors are using to get their money back they loose in your modifications.
