First of all, I find it very interesting that Fidelity is able to hide their comments and reviews.
After attempting for four years to process the rollover from a 401(k) to an IRA, I found that the Alstom Fidelity benefit plan would not allow me to use another investment group that I needed to open up a traditional Ira with Fidelity. I have been informed numerous times that the process was completed. I've been given expectations that the company is completely unable to fill and it does not matter which department you call: escalations, management, supervisors, customer care -no one ever returns a phone call. They say they are using recorded phone calls for training and yet can't go back and reference what has been said and with the communication was. Well it's a two-way street by law if you're recording that allows me to record as well. I have provided a court order enforcing that also Fidelity release the funds and they still have yet to comply with that order.
Love Alstom Fidelity will not allow you to get your own money or change the way you invest!
