Hi pattiv,
Nationstar Mortgage is known for violating the rights of their clients and consumers in general but you do not have to sit back and take it! You have so many consumer rights and consumer protections under the FDCPA and the CFPB and the FTC and RESPA with regard to your complaint and it only takes a few minutes to submit the complaints online to the CFPB and FTC.
In fact, we covered your complaint today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB and FTC - thank you for posting your complaint online through the Complaint Board so that others will have the opportunity to learn from the wrongdoing that you have experienced at the hands of Nationstar Mortgage and other debt collectors responsible for servicing your mortgage. There are firm rules in place with regard to the posting of your payments and also to threatening foreclosure when not warranted or in error but again, you must know your rights in order to exercise your rights.
In addition to submitting complaint to the CFPB and FTC, I would suggest preparing a QWR for Nationstar Mortgage – you can learn how through the CFPB by typing in QWR in their search bar. They are required to acknowledge the QWR per RESPA in 5 business days and answer it in 30 business days or you do have recourse, so listen to us address your complaint on The Daily Complaint today and contact us if you need further information on how to not only attack your problem but to get the solutions that you are seeking. You can hold Nationstar accountable for their actions!
Also, DO NOT listen to the post above because he is selling you a line of lies and NOT the truth…he must work for Nationstar Mortgage or a debt collector and he is not familiar with your consumer rights, period.
Good luck!
Respectfully,
Dana Shafman
www.TheDailyComplaint.com
Hi SLS Victim Clare,
You are so right to be upset about the delinquency notice you received from a collection agency and about the actions of SLS with regard to posting your payment as I can completely validate your complaints after many dealings with SLS. I commend you for voicing your concerns as it is an important step in asserting your consumer rights.
You have so many consumer rights and consumer protections under the FDCPA and the CFPB and the FTC and RESPA with regard to your complaint and it only takes a few minutes to submit the complaints online to the CFPB and FTC for an immediate response and action.
In fact, we covered your complaint today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB and the FTC - thank you for posting your complaint online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with SLS. There are firm rules in place with regard to the posting of your payments and correcting errors made by the servicer in a timely manner, you must know your rights in order to exercise your rights.
In addition to submitting complaints to the CFPB, I would suggest preparing a QWR or Notice of Error for SLS – you can learn how through the CFPB by typing in QWR in their search bar and you never have to speak with them or listen to that awful hold music again. They are required to acknowledge the QWR or Notice of Error per RESPA in 5 business days and answer it in 30 business days or you do have recourse, so listen to us address your complaint on The Daily Complaint today and contact us if you need further information on how to not only attack your problem but to get the solutions that you are seeking. You can hold SLS accountable for their actions!
Good luck!
Respectfully,
Dana Shafman
Dana@ConsultingEND.com
www.TheDailyComplaint.com
Hi John,
Nationstar Mortgage is known for violating the rights of their clients and consumers as you know but you do not have to sit back and take it! You have so many consumer rights and consumer protections afforded you and the CFPB would be an excellent place to start to voice your complaint as it only takes a few minutes to submit the complaint online to the CFPB and you do not have to deal with any Nationstar Mortgage customer service runarounds anymore. Your NJ Attorney General would also be an excellent person as well to voice your concerns.
In fact, we covered your complaint today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you for posting your complaint online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Nationstar Mortgage. There are firm rules in place with regard to escrow accounts and correcting errors made by the servicer in a timely manner but you must know your rights in order to exercise your rights.
In addition to submitting complaints to the CFPB and the NJ AG, I would suggest preparing a QWR or Request for information for Nationstar Mortgage that you can submit via fax or email – you can learn how through the CFPB by typing in QWR in their search bar and you never have to speak with them again. They are required to acknowledge the QWR or Request for information per RESPA in 5 business days and answer it in 30 business days or you do have recourse, so listen to us address your complaint on The Daily Complaint today and contact us if you need further information on how to not only attack your problem but to get the solutions that you are seeking. You can absolutely hold Nationstar Mortgage accountable for their actions while obtaining your refund in an expeditious manner.
Good luck!
Respectfully,
Dana Shafman
Dana@ConsultingEND.com
www.TheDailyComplaint.com
Hello Selene Finance customers,
It is absolutely disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers. With that said, you do have rights and by simply understanding them and knowing how to exercise them, you can hold Selene Finance accountable for their actions. I would first suggest that you visit the CFPB's website at ConsumerFinance.gov to learn more about your consumer rights and you will also want to visit the FTC’s website at ftc.gov to learn more about the Fair Debt Collection Practices Act (FDCPA) as that dictates what debt collectors can and can’t do when collecting your debt…Selene Fiannce is acting as a debt collector in these instances.
We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. In fact, we covered your Selene complaints today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you all for posting your complaints online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Selene Finance. There are firm rules in place with regard to mortgage servicing and debt collection but you must know your rights in order to exercise your rights.
In addition to submitting complaints to the CFPB and FTC, I would always suggest preparing a QWR or Request for information for Selene Finance that you can submit via fax or email – you can learn how through the CFPB by typing in QWR in their search bar. Selene is required to acknowledge the QWR or Request for information per RESPA in 5 business days and answer it in 30 business days or you do have recourse, so listen to us address the Selene issues on The Daily Complaint today and contact us if you need further information on how to not only attack your problem but to get the solutions that you are seeking. You can absolutely hold Selene Finance accountable for their actions while obtaining the mortgage solutions that you are seeking without a legal battle but there is always small claims court if you must battle legally (a minimal outlay of cash versus an attorney and doesn’t require an attorney).
Good luck!
Respectfully,
Dana Shafman
www.TheDailyComplaint.com
