The complaint has been investigated and resolved to the customer’s satisfaction.
This is my rental experience with Thrifty Hilton Jumeirah in Dubai. Please read this so you will know how they work.
During our holiday in Dubai we decided to rent a car. Thanks to our hotel (Hotel Grand Excelsior) they could arrange a car rental with one of your branches (Thrifty Hilton hotel Jumeirah)
So we decided to do that and we rent the car from...