I just went through almost the same ripoffs, arguments and loss of money $160.00 as stated in the complaints listed. Furthermore, I never even opened the container this PureCell product was in! I did not open because I had canceled this product! I just had an argument with this company's customer service department and they have promised to send an email in regards to returning my money -- they also claim that I have to have a form from them regarding this monetary return, which I have not found as yet. I also grew up in a time when you could TRUST a company that you dealt with. What has happened, have the laws changed or are we subject to a bunch of dishonest companies and employees?!