The complaint has been investigated and resolved to the customer’s satisfaction.
Got a backpack as a gift from this store only to have it fall apart within a week of normal use (most backpacks last at least one year). Usually backpacks just break at the zipper or on the plastic buckle, but this backpack was tearing in the middle of the fabric. Not at the seams, the MIDDLE of the fabric. This happened on more than one back pack!
I...
