We signed up for Fioptics a year ago. We were sold on the whole house DVR at a lot less price than Time Warner or DirectTV. After multiple calls because of screen freezing and and the whole house DVR not working a technician was sent out. Low and behold, fiber optics cable has not been run down our street, we are getting Fioptics through the old phone lines. We can't use whole home DVR or DVR and watch multiple shows at once. We were told they would be running the new fiber optic cable last fall. One year later, no fiber optic cable and I have made no less then 3 calls since the fall asking for a date when they would be run on our street, still no answer. Yes my service is discounted $10 per month but I am at a point to switching back to Direct or checking out Time Warner. I just want what I signed up for.
