Also bought an ASKO 6362 as my parents had an ASKO for 16 years no problem - best in market. Clearly they do not make them like they used to and we have had nothing but problems. RJK we had the same experience with the motor and service - came out and literally 1 week after the warranty lapsed ONE WEEK the motor blew up and needed to be replaced. On the plus side the tech was actually really nice and logged it as 'in warranty' so we didn't have to pay for the replacement motor but then we had to wait 3 weeks for the new motor and then had to call them 3 times to get them out here. The machine is always stopping mid cycle or not starting and then this morning it was stuck on 25 mins with a few delicates so I switched to drain and hit the start button to empty the water out and the door flew open and about 3 litres of water went all over my floor. WILL NEVER BUY AN ASKO AS LONG AS I LIVE.