I too have tried to keep my home to no avail, I did all they wanted me to do and still I was served with the foreclosure paperwork. I faxed them all of the identicial paper work that I gave them at closing only to find out they are using that paperwork in the suit against me. (There is now a prompt at the number that states all information obtained will be used to get all monies due.) I was told they needed it for the Re-fi of my home and that they were trying to work with me. Well that has been 3 months ago and now I'm loosing my home.
For everytime they have called me and I've answered, they are truely the rudest people I have ever had to deal with and I deal with the public all day long. Yes I owe the money I understand that but with all that is going on (not just with me) you would think they would want to help me keep my home instead of adding it to the stock pile of properties they have aquired. All of my payments were up to date never late till this all happened and I stopped making them when the first rate hike happened because it wasnt what I was told it was going to be when I bought the house.
Yes Franklin gave me my dream... but they sure have turned this into a nightmare ! Browwers Beware...stay away from this Company they have no work ethic, or customer service skills.
