Iam a victim of this company they are horrible they are unprofessional and hard to work with. It took them nine months to approve a modification that did no justice at all. My payments went down $15.00 and Iam not kidding they gave me the run around. They would say they did'nt get the documents I was working with several people. because, everytime I would call back the other person no longer worked there. This company is full of bull. One thing I can say they are not in the business of helping homeowners. They are jerks and please advise anyone not to do business with them. First Frankiln / viewmyloan.com is not willing to help their customers who are struggling with this recession. I just hope they sign on with the new obama plan called HAMP because they do hath to but I sure hope they do.
