We do not sell an SA 8200 converter.You must have purchased it from another company.
Our website is www.inphome.com If you look you will not see the unit SA 8200.
As far as our phone# we have a toll free. The [protected]# is AZ, but when we consolidated to CO we kept the 928# for tech support as not to upset prior customers.
You say your 8200 converter scrolled #'s for 3 days. Did you call your cable co for activation, this would have or can still fix your problem. It sounds like you tried to get free TV. Why should you get free TV when everybody else has to pay.
Please leave our company out of this and deal with the actual company you purchased from, or just get your 8200 provisioned and get straight with your provider
This customer purchased our Phantom/Motorola unit. It does work. His cable company would not provision it for digital programming. As far as plug & play when he hooked it up he tells us he received analog programming. He did not feel he needed to contact his cable co and have it provisioned for digital. We tell our customers that prior to purchase they need to contact their cable company and confirm they can get it authorized for use as we do guarantee our equipment to work for all law abiding customers. This customer admits he contacted his cable provider after his purchase and was told they would not provision it even though the law requires they do so.. He told us he had a cheater box for years and never had to contact his provider to get programming. When he saw that S&H and a restocking fee would be charged because he could not access free digital programming he threatened us with filing complaints against our company. We will not be intimidated and he is under investigation by UPS for filing false damage claims.If anyone would like to see his complaint and our actions with the BBB please e mail us at ftad123@yahoo.com
This customer is an angry little man that expected to get free TV using one of our products. Our website www.inphome.com has all warranties, disclaimers and customer responsibilities. We also have full product details on our Phantom/Motorola and for ###s like this customer we have a video showing the Phantom Work. The Phantom/Motorola does work and we will send one to any law enforcement, Attorney Generals office or legitimate inspectors office. Someone saying it does not work is one thing, but when it is inspected by a 3rd party and used as our company and Motorola intended, this will clear our companies name. This customer will not accept this challenge as he knows the unit works, just not his illegal way. If you intend to purchase a product from our company please read all warranties, customer responsibilities and disclaimers prior to purchase.
We sell a Motorola product and stand by it. If your a cable thief and hook the unit up without proper activation from your cable co, please do not order or if you do order and want to return it you will not get S&H back and be subject to restocking fees If your a legitimate cable subscriber and follow the laws you will have your unit up and running in minutes.
Prior to purchase please read all warranties, disclaimers and customer responsibilities and watch a video of a working unit on our site..A video is worth 10, 000 words.
If you do not understand ask your sales rep, if you do not agree and/or understand do not order.
