That's quite a book you wrote there about Beehive! Wish you coulda shortened it a bit. But, one things for sure, I agree the company isn't one I'd recommend.
They installed one of those modern, more efficient gas furnaces/ I must have had them back at least four times for one minor, one not so minor and two major repairs. Good ting it was still covered under warranty. Would have cost me a bundle otherwise. And when you make an appointment with these guys, make sure to call the day before, the night before and the morning of that appointment. So far I lost two days of work waiting for them to show up and turned out they never had me on their schedule despite the fact that I made the appointment with them only a week before.
I don't know who writes those glowing testimonials for them on their website, but I'd like to have some of that money. Warranty's over with and based on my experience with them, there'll be more incidents and I can't afford any more no -show appointments. I'm going with N>J> Gas' warranty program. At least they're more dependable.
