Suntrust definately has a way of manipulating transactions to secure the highest possible fees. I had a credit balance on Friday, almost enough to cover the checks and debits from the weekend I was short $200, I planned to make the deposit Monday. First they debit the highest amount then the amounts descend from there. I had a $600 balance, the first check was for $590, it was debited first, the second check was $40. the third $20, the debits were $20. $42. $19. $49. I was charged $210 in overdraft charges which took presidence over the account and were debited first thus creating a smaller balance that could not cover the first check for $590. so they tacked on another $35 fee. for a total of $245. in NSF fees which could have been only $35. had they debited the charges as they came in and not in largest value first. They are a bunch of thieving ###.
Suntrust sent me a letter stating my property taxes weren't paid and that they were going to set up an escrow account and back charge me interest and fees. MY TAXES WERE PAID. The idiots over at SunTrust go onto the Tax Website extract incomplete info from there and base their whole conclusion on that. Some dingbat with 1/2 a brain prepares a letter in September 08 using information that is valid only until May 08. The really amazing thing is I don't even get the letter until the end of October! I have only 60 days to respond, by the time I get the letter I have 3 days left to mail out my tax receipt to them before they start charging. Talk about inept.
It will take 5 days to sort, meanwhile they have your money. I'm surprised they didn't ask you to fill out a Reg E claim form and cancel your card too. I hate that bank. They have a sign up in their bank that they are 197 years old, you can trust them. I really don't think so.
