I have the same problem and matter of fact am still fighting them to cancel my account and they won't. I wrote a letter 9 months ago to the po box they provided and they never received it. They tell me they do not take cancellations by any other way than the po box. Fraustrating that my good credit rating might be affected by the fact that I refuse to pay for a service that I have tried to cancel about 20 times and I am not even in contract with them.
