I fully agree with you. I have an Onida TV that required service on two occasions, but again the experience has been terrible as explained in the link above. They just keep answering you as tomorrow and also names the service engineer as ' Suresh' who would attend to my complaint. But he never does. The people who answer the calls seem to be as shameless enduring all abuses because of the incompetent bunch of the service department. I advise anyone looking for an Onida product to drop this brand from your consideration unless you want to end up as a hapless customer.
