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tamie

Registration date: May 30, 2013
0 helpful votes

tamie’s comments

Oct 02, 2008
3:19 pm EDT
We had the same thing here in Canada, I own a small boutique. PMS called my mgt saying that our order was ready to ship and wanted the ok to go ahead. She thought I had ordered the supplies and aproved it. When this pk of cc cleaners and 12 rolls for debit arrived for 162.00 I freaked! I didnt order it and tried to contact the company. I only ever got the answering machine and no one returned my calls. I sent the pkg. back COD and paid 30.00. it was denied by PMS and returned, shortly after I recieved a call from them demanding payment! To say the least I was not very impressed and refussed to pay...I may have droped a few f-bombs. I was told that the pkg was refussed because a restocking number was required for PMS to accept the return. I finally agreed to return the pkg with the restocking number at my expense. They have started calling again saying that the pkg has not been recieved and want thier money. I have tried to return thier calls but only get a answering machine again, this last time I called the number was disconected. Bottom line is i'm out 45.00 dollars in shipping, dont have any product and they want their 162.00. I plan to file a complaint and hope others do the same.