I have been charged $39.50...$6.95 and then today $69.87. I called [protected] and they were very helpful and said they would credit my account but it would take two business days. Then I called [protected] and spoke to a representative who said she would close my account and that no other charges would be put on my Visa. I also pointed out that I had read all the internet comments and was shocked at how a company that is supposedly recommended by Oprah could have such appauling business ethics. But the representative was extremely polite to me and assured me that my three charges would be reversed.