The complaint has been investigated and resolved to the customer’s satisfaction.
I agree, as a former employee I can tell you that Roomful Express customer service is rude, they do not care about the company or its customers as long as they get their money the heck with the rest of us.
Also, there is almost nothing in stock it can take up to 6 or 8 weeks efore your merchandise is delivered to you but do not try to pick your merchandise...