Suntrust sucks. I have a million dollar contract with a company that does 50mil a year, and they insist on sending me a check for payment, of which because of some security regs their bank could not verify one day, but did the next. the branch manager decided on her own to put a hold on the third check from them, even though the first 2 went by without any issues, then after being forced to release the hold after receiving bank verification, called loss prevention so they could put a hold on it. Before this BM showed up I had no issues with the staff at the branch, now I am moving all my stuff to M&T.
BTW, BoA sucks too, and no banks have good Customer Service anymore.
