A similar thing happened to my child. She went with her boyfriend to Sevilla from Stansted. He lost his passport on the plane. Ryanair staff refused to let him return look for it. The pair were separated by shouting customs officials with guns who spoke no English. He was deported from Seville as an illegal alien and treated like a criminal. I had to listen to my daughter (aged 16) crying down the phone to me from Spain because her holiday was ruined. When he returned to Stansted his passport was reported stolen and he must buy another, It had been handed in as lost to Ryanair staff. Anyone who finds a lost passport on the plane MUST understand that it is necessary to return it or the owner's holiday will be ruined. Ryanair provided no documentation to the BF to explain what had happened. Their behaviour was appalling. I am shocked they could be so cruel and inhumane- it doesn't matter how much or how little I paid for the ticket: this is dreadful dreadful treatment of passengers.
