601144CVZP29601. The car was purchased from……….. On March 2004. I was very happy till few months back to drive such a beautiful car and I have recommended to plenty of my friends to purchase the beautiful SEDAN. I have driven around 27000 Km. with perfect service on time.
Few weeks back I was shocked when the car was not taking pick up and very rough while driving. When I showed it to service station., I was shocked to know that fuel pump and clutch plate both are gone. Car is running like 20 years old car.
I had bought the car with the reputation of Mr. Rattan Tata. When a customer is buying Tata’s product he is rest assured about quality, but in my case it seems the dream is broken. I don’t understand how come a cars clutch and fuel pump can go in just 27000 Km driving.
We have earlier sent a fax regarding the same but have not received any response from your company. I do not think a prestigious and renownd company like yours would ignore its customer’s griefs.
You are requested to look into the matter and get my car rectified without any charges to avoid any further loss to you and me.
PLEASE DO YPUR BEST TO RECTIFY MY PROBLEM OR ELSE I WILL NOT HESITATE TO GO TO THE CONSUMER COURT & NEWS(NDTV, STAR NEWS, IBN, AAJ TAK, ZEE NEWS AND NEWS PAPER TIMES OF INDIA, THE HINDU, ECONOMIC TIMES, MID DAY.
Mukesh Gupta
