I received a final notice letter about my vehicle factory bumper to bumper 36 month, 36, 000 miles coverage is about to expire or has already expired and to call immediately. I went to a Ford Dealership in Louisville, KY and talked to the Manager in the Maintenance Dept and he looked at the Contract and thought it sounded good, I went ahead and signed up paying $200.00 down and $160.28 for 18 months, I have two payments left, I am sick now, I called Service Direct in August 2008 to make a name change and the lady, Camille was very short talking to me, I asked to send me a new contract, she said they would and I never got a new contract. I am contacting the Missouri Attorney General. This company is a big scam, fraud source. G Darnell
