I SIGNED UP DEC 27 FOR THE PACKAGE DEAL WITH THE PROMISE OF A 200 GIFT CERTIFICATE TO BEST BUY.
AFTER ABOUT 15 PHONE CALLS AND SPENDING HOURS TALKING TO COMPUTER I STILL DO NOT HAVE MY CERTIFICATE NOR EVEN A LETER. I DO HAVE A CONFIRMATION NO. BUT A LOT OF GOOD IT DOES.
THE ONLY ANSWER I GET IS THAT THE PROMOTION DEPT IS WAITING TO HEAR FROM BILLING.
WHAT A CROCK OF U KNOW WHAT. IT WAS A GIMMICK TO GET US TO TURN OVER FROM ANOTHER CABLE CO WITH A PROMISE THAT THAT HAVE NOT HONORED.
AND TO TOP IT OFF MY FIST BILL WAS 30.00 HIGHER THAN IT WAS CALLED FOR.
I HAVE WRITTEN TO THEIR PROMO DEPT DORECTLY AND ALL CALLED ABC ACTION. TO DATE NO REPLIES FROM ANYONE.
MY NEXT PHONE CALL IS TO CONSUMER FRAUD AND THE BETTER BUSINESS BUREAU ALING WITH A COMPLAINT TO MY CONGRESSMAN.
