Were scammed in puerto vallarta they promised to exchange our existing timeshare to their's (better one) were given a prelimanary offer form the Group that was purchasing our exsisting timeshar - they asked $2600 on top of the 8,560 for interest for closing cost of purchase- it never happened. We closed rci account with B of A-- they are trying to get it back -- we are fighting this-- don't know if we have the support of Bank of America, now they are trying to collect maintance fees...
Please help.
ROYAL HOLIDAY IS A SCAM
Royal Holiday Club from Los Tules in Puerto Vallarta sold us at time share contingent upon the purchase of our existing timeshare, we made it perfectly clear that would be the only reason we would purchase it.
They guaranteed that our timeshare would be purchased in 180 days from the time we Signed, they (RHC employees) contacted International Leisure Group and produced a guarantee of purchase of our existing timeshare,(Royal Holiday employees evaluated the value) hence we believed them and opened an account RCI thru Bank of America, Tony Navarro and Javier Machado of Royal Holiday Club (sales personnel) assured us that it would be 6 months before B of A would send any account statement and that by that time the purchase of our existing time share would be completed, this occurred on 7/2/07.
Upon thinking about the contract we went back Los Tules and tried to cancell the contract on 7/05/07, they told us not to worry and went on to re-assure us that we were only doing an exchange, we then asked why we had to open an account with RCI Bank of America they told us that many prospect buyers had change their minds after recieving the money from sales of their existing timeshare and this was only a precaution on their part.
As soon as we got back from vacation we faxed proof of ownership of our existing time share like were asked to International Leisure Group, a few weeks went by and nothing happened by this time we had a bank statement from B of A we contacted Tony Navarro @ [protected] Ext 107, he said he would contact Gene Cantrell and again re-assured us everything would be OK. Well nothing happened but on August 20th after numerous calls to Royal Holiday, Gene Cantrell called and said we had to pay closing cost & interest to Mexico in the amount of $ 2,619.00 (we paid) they promised (Gene Cantrell/Joe Harrison/Jack Lewis) that the deal would close on September 10th 2007. As you can seen we worked with them in good faith. I later had to dispute this charge because they failed to provide the service.
This was now October 20th and nothing happened, we closed the accounts. Bank of America wants to open the account
with Bank of America. We will continue to dispute these charges. Attached are similar cases against RCH.
I have contacted the disputes department @ B of A.
Leonardo Zarate/Guadalupe Tamayo
Laura Zarate/Fernando Tamayo
cc: BBB @ 5050 Murphy Canyon, Ste. 110
San Diego CA 92123
