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Sanjev Sood

Registration date: May 30, 2013
0 helpful votes

Sanjev Sood’s comments

Feb 04, 2008
1:42 am EST
For the Subiksha storse at Vasundra Enclave , Delhi -110096 I have following to share:

1. Poor courtesy from the staff, untrained & unprofessional staff. Maybe because of which Subhiksha rates are less. But how long you may continue and sustain in this market.
2. During the beginning of the month itself store is more then 50% empty and things that are available in the Racks normally lie in shabby conditions & no one is there to guide you and customer doest not know what are various schemes or discounts applicable to him on certain purchases.
3. None of your employee has attitude towards ensuring customer satisfaction as they have very casual approach
4. Poor bill counter management. Bills generation takes almost 10 to 15 minutes
5. Surprisingly Subhiksha don’t have barcode readers which nowadays is normal practice with such high consumer transactions.
6. Your express services are not upto the mark