Is this Company real? I am getting the runaround, Customer service is very disrespectful, superviser would not give full name (or some id#) for the call, or her extention. They charge a $25.00 fee for a copy of contract. I am a member since 03, paid to this comp about $6,000. My agent not returning calls. I am cancoling my contract and a fellow mamber did the same. Is this company a FRAUD?