I am the "Sean" referred to by this complaint, and I just came across this website. I read carefully the complaint and tried to figure out which customer it is, but failed. I cannot find any customer with the name of "Chris" for the month of July, 2007 in our sales record. In any case, if "Chris" is a real customer of ours, please email us or call us, we will help you to get your money back if UPS did not settle with you. You can find our contact information on our website at www.acifica.com.
With regard to the comment by "Stef", this is for sure a bogus customer, simply because we do not sell Sound Analyzer, never from the inception of our company to present anyway. I have no idea why someone will waste time fabricating stuff like this. As stated on our website, we accept all major forms of payment, including credit card, PayPal, money order, or check.
If you are interested in understanding customer feedbacks for us, please check us out on eBay under the seller name of evan-2000. We have 16813 feedbacks as of today, 99.5% are positive. We sell motorcycle trunks, hard saddlebags, as well as some desktop equipments like regulated DC power supplies, rework stations, soldering stations, etc.
