To,
The Manager,
Hero Honda,
New Delhi
Sub: To change my bike shocker.
Sir,
With due respect I beg to say that This Sandeep Pokhriyal have purchased Hero Honda CBZ X-Treme from Himgiri automobile at Krishna Nagar on 2nd Feb 2007. My bike met with an accident before two month ago and its shocker got damaged. When I went to service center to repair it then they told me that it won’t repair, it will be replaced, but for that you need to go for claim. At the time of purchasing,they gave me the warranty of one year. Even I accepted this and when I went to replaced it they took my bike for a whole week changed some parts without changed the shocker whom for I was claimed .Now they are saying that it won’t replaced with warranty you need to change it without warranty. But still my bike is in warranty. I have got only four services till today. Now say! Is it my fault to purchase Hero Honda bike?
It’s also informed you that I used the services for my bike from R.K Automobiles at Jhil-mil.
I therefore request you to do needful for that. For your kindness I will always be obliged to you.
Mr. Sandeep Pokhriyal
Mb – [protected]