I agree with you dont let the big name full you, Golds Gym are only after your money they will do whatever they can to get you tied up to a contract, once youre tied up theres no getting out. As i have experienced with Golds Gym in Dagenham, Essex. I signed up to a 6 months contract, used 3 months and then froze the membership for further 3 months - as cause of exam revisions. Just before the 6 moths was over i gave them i call to give them notice to cancel, they said no problem and as far as i was concerned my account was cancelled, no contact thereafter. Now this is where it gets interesting, they get in touch with me 6 moths later after my cancellation request, and guess who the letter came from CRS>some debt collectors £102 (£52 golds gym - £50 CRS's charge) £52 FINE for not complying with there membership cancellation procedure, wait a minute where you (Gold Gym) not suppose to tell me if there was anyting that i had to pay or any form that i had to complete prior to my notice. I recieved absouloutly no phone call or letter from GOLDS GYM to tell me that i owed them some money, what they decided to do is send it to a third party debt collection people (CRS) to retrive the money they slammed on their fees £50. Shouldent they have called me to let me know of the situation rather than get in touch with a third party 6 months later with added fees. CRAZY- and guss what the fees dont even make sence, as far as iam concerned i own them zilch. i dont want to go on any more you get the concept, they are conning us out of our pockets, they think people are fools when they are the ones who really are the ###s, they dont know who to dial numbers or type up letters, they send to third party- maybe they think we can make some money and you (CRS) can also, so lets work together and rip people off. I would reccomend people to get the cancellation procedure cleared out well before they sign the dotted lines. WOULDENT RECOMMEND GOLDS GYM TO ANYONE, SERVICE IS GOOD CUSTOMER SERVICE SUCKS!
