I signed up for CPR/First Aid via FirstAidWeb.com in FEBRUARY, 2007. Because we were in the process of an adoption, time was of the essence, so I opted for the "download now" feature. I paid $50 through Paypal. No download, no card. I sent multiple emails, without ANY response from the company. Finally, we got our CPR/First Aid cards elsewhere. I put in a complaint to PayPal and -- guess what? -- They said "nontangible" items -- like CPR cards and first aid certificates -- were not covered under their buyer protection. I've called the phone number PayPal gave me for FirstAidWeb.com -- it's just a "full" mailbox, which won't allow you to leave any information. I am angry and frustrated at FirstAidWeb.com, and also at PayPal, which purports to give the buyer protection, but instead aids companies like FirstAidWeb.com in getting paid for their fraudulent claims!
